Logistics Recovery Team Leader

Κωδικός Θέσης : RECTL_0917
Ημερομηνία ανάρτησης αγγελίας : 7/11/2017


We have one common vision at IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.


We all choose to work at IKEA because we share the unique company culture and values. We are passionate about our business and strive for high performance. We have fun at work and a human approach while performing.


When you work with us, you’ll enjoy a diverse group of people who value working together. You will enjoy an open and inclusive culture where you can be yourself. At IKEA we always do our jobs knowing that we can achieve great things when many people work together.


 For our store in Larissa-Thessalia , we are looking for:


Logistics Recovery Team Leader

(ref: RECTL_0917)


The Position


Reporting to the Store Logistics Manager, you will be responsible and accountable for:


  • Coordinating your team to achieve the desired and agreed objectives
  • Steering towards minimizing the financial loss of damaged goods in the store
  • Steering towards maximizing all commercial KPIs of your areas of responsibility
  • Steering towards improving the profitability
  • Controlling, Steering and following up all operating costs, P&L elements and KPIs of your areas of responsibility
  • Securing a consistent, seamless positive customer experience through all channels and all methods
  • Delivering the commercial action plan for your areas of responsibility
  • Implementing the actions agreed in order to improve the Customer Service and Employee Satisfaction indices
  • Selecting, developing and maintaining a motivated team capable of producing the agreed objectives
  • Assuming projects that Logistics Manager appoints and bringing them to the desired result in the agreed deadlines



The skills


  • Minimum 3 years’ experience in a managerial position ideally in the high volume Retail
  • Very good people management skills, having worked with large teams
  • Very good communication and interpersonal skills
  • Customer Orientation and Commercial focus
  • Analytical and Synthesis Skills
  • Very good planning, organizational and follow up skills and team oriented personality
  • Achievement drive, initiative taking and problem solving skills
  • Long term strategic thinking/planning
  • University Degree (preferably in Business Administration)
  • Very Good command of the English language
  • Good use of MS Office (especially Excel)
  • Ability to work under pressure and strict deadlines

Qualifications considered as an asset:


  • Knowledge of Navision
  • Geographical mobility



About you

You lead by example. You dare to be different with a meaning while being cost conscious and strive for simplicity. You are humble and willing to give and take responsibility. You have a hands on and Customer service driven approach that brings results. You have passion for home furnishing and retailing.



What we offer

  • Career and development prospects in one of the most successful commercial groups in the Balkans
  • Extensive continuous training
  • Competitive remuneration package

IKEA started its operation in Greece through House Market, a member of Fourlis Group of Companies, and counts 5 stores in Greece (Athens, Thessaloniki, Larissa, and Ioannina), 1 in Cyprus (Nicosia) and 1 in Bulgaria (Sofia). IKEA – House Market also operates 7 Pick-Up-Points (1 in Rhodes, 1 in Patra, 1 in Chania, 1 in Heraklion, 1 in Komotini and 2 in Bulgaria (Varna & Burgas).


If you want to develop your career in a fast paced retail environment and are committed to achieve superb results, then get in touch with us by 30/11/2017, through submitting your complete resume at

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