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GERMAN SPEAKING CUSTOMER & TECH SUPPORT REPRESENTATIVES

Κωδικός Θέσης : TPPHILGER_2509
Ημερομηνία ανάρτησης αγγελίας : 8/8/2017




German Speaking Customer Support Representatives

Job Type: Full-Time

Location: Athens, Greece.

 

Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition & digital solutions.

We want our employees to be inspired and motivated. Our main goal is to make you proud to belong to our multinational company through job satisfaction and a great work environment.

 

Job Description:

  • To handle incoming calls, Chats & emails covering a range of customer services in a prompt and proficient manner, acquiring all information to ensure first-time resolution of transaction
  • To answer customer questions and provide with relevant information
  • To represent client in professional and positive manner in all situations
  • To successfully complete other duties and projects as assigned

 

Requirements:

  • Fluency in both German & English
  • Ability to work in a fast paced environment
  • Ability to establish and maintain effective relationships with customers
  • Excellent communication, listening and phone skills with a strong customer service focus and an attention to detail.
  • Advanced Tech skills and familiarity with new Technologies

Our offer:

 

  • Excellent monthly salary (more than twice the average Greek salary)
  • Accommodation Bonus 300 euro per month ( provided in ticket vouchers)
  • Meal vouchers per month for a full year
  • Monthly performance Bonuses
  • Plus 2 extra salaries per year
  • Paid 45-min break within the 8h shift
  • Up to 20 days off, per year
  • Montly accommodation bonus
  • Joining bonus provided in ticket restaurant vouchers per month
  • Free Megabytes for the first few weeks in Athens
  • Extra Payment for Overtime, Sundays and Greek Holidays
  • Bonus for referring new colleagues
  • Great relocation package: Free Flight Tickets/ Free Transportation from Airport/ 2 Weeks Free Accommodation in Hotel close to our premises
  • Real- Estate Help
  • Visa and work permit support
  • Special Discounts and Offers for all employees
  • Training using the latest technologies
  • Career development opportunities
  • Pension plan and health insurance coverage
  • International, multicultural modern working environment
  • On-site canteen
  • Casual dress code
  • In-House doctor and examination center
  • Location easy to reach by Public Transport
  • Free Greek courses
  • Trips / Festivals / Parties / Competitions / Excursions 
  • Welcome event
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Flight tickets back home, once per six months

 

 

You may send your CV via mail at “apply_cv@gr.teleperformance.com” or upload it directly in our database “https://careers.teleperformance.gr/en-US/search

For more information please contact us via: https://www.facebook.com/tpjobgreece/?fref=ts


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