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Scandinavian Languages Customer Care Advisors +Relocation support

Κωδικός Θέσης : TPGS_2016
Ημερομηνία ανάρτησης αγγελίας : 3/11/2017




Teleperformance Group is the worldwide leader in multichannel customer experience.

Teleperformance Greece was established in 1989 and became the Regional Headquarters for Teleperformance Operations in South Europe and Middle-East with lots of awards and recognitions from our clients, analysts and employees.

Teleperformance Greece is located close to the center of Athens. Our facilities are well equipped with a really high level of standards, providing all what is needed from our employees so as to make their everyday life easier. Athens is a beautiful city to live in, it has a lot to offer to its visitors and the cost of living is lower than a lot of other European Countries.

Our values of Professionalism, Commitment, Respect, Innovation and Integrity transform the working environment in the perfect place for someone who wishes to be a part of a well-known International Outsourcing Company. Furthermore, our principles contribute in maintaining successful long term cooperation with our clients.

 

Apply now and be a part of our big multicultural Teleperformance Hellas family!!!

We are currently recruiting Scandinavian speakers, who can interact with others effectively, be comfortable with phone support and in exchanging Emails with clients. The ideal candidate should have very good PC skills, great interest in new technologies, be fluent in both Scandinavian and English & should be willing to relocate to Athens, Greece in a few weeks notice.

 

What we offer:

  • International modern working environment
  • Competitive monthly gross salary
  • Air tickets covered by company
  • Excellent relocation package offered
  • Joining bonus
  • Monthly performance bonus
  • Ongoing paid training using the latest technology
  • On-site canteen
  • Special Discounts & Offers for all employees
  • Casual dress code
  • Career development opportunities
  • Extra overtime paid
  • In-House doctor and examination center
  • Free Greek courses
  • Welcome event
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture

 

Your role as Scandinavian speaking Advisor:

  • Receiving Inbound calls, E mails and Chats from existing consumers requiring product support in both Scandinavian and English.
  • Maintaining, analyzing, troubleshooting and attempting repair of all products.
  • Investigating errors and problems; performing root cause analysis in effort to provide permanent resolutions.
  • Ensuring that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved. 
  • Communicating clearly with all consumers.
  • Managing, effectively and efficiently, length of calls ensuring minimum consumer inconvenience.

 

 


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