Start your career in sunny Athens, if you are a fluent Norwegian speaker!

Κωδικός Θέσης : TPCD_2016
Ημερομηνία ανάρτησης αγγελίας : 15/4/2016

Norwegian speaking advisors-Teleperformance Greece, Athens


The primary role as a Norwegian speaking advisor would be to interact and communicate via email, via chatting and phone, with clients using an efficient and professional manner in both Norwegian and English. The ideal applicant will be capable to provide services information and resolve any emerging problems that our clients might face with accuracy and empathy. The target is to ensure excellent service standards and maintain high customer satisfaction.


Client Service Delivery

  • Receive Inbound calls, E mails and Chats from consumers requiring product support in both Norwegian and English.
  • Maintain, analyze, troubleshoot and attempt repair of all products.
  • Manage large amounts of inbound calls in a timely manner.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Be adapted with system information, changes and updates.
  • Follow communication procedures, guidelines and policies.
  • Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.


Role Qualifications

  • Proficient in both Norwegian and English (written and oral skills)
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent PC skills and familiarity with new technologies and smartphones.
  • Willingness to work in a fast paced environment
  • Availability to work in rotating shifts and on weekends


Company’s offers

A great chance to enrich your CV, gain experience within international and supporting environment while at the same time we provide you with a relocation package
Exceptional salary
Monthly performance bonus
Joining bonus
Health insurance coverage plus pension benefits
Greek Holidays + Sundays+ Overtime are always extra paid
Three extra bonuses per year (Christmas, Easter, Holidays)


Teleperformance Greece-Athens

The very first company to present Contact Center outsourcing provision in Greece and generally the largest in the South-East Europe.  Teleperformance Group is the worldwide leader in multichannel customer experience and Teleperformance Greece is one of the proudest members of it. With more than 4.200 current employees and facilities with the highest level of standards, close to center of Athens, our company provides outstanding services to thousands of clients around the world making their lives better and our partners more and more delighted for our cooperation.



Learn more about us & join the TP Family




You may send your CV via mail at or

Upload it directly in our database




Σας ενδιαφέρει η αγγελία;
Κάντε την αίτηση σας τώρα...
Μοιράσου αυτήν τη θέση:Share to facebookShare to Twitter
Φροντιστήρια Σπουδή Mathisi Schoolnet Job search Διαχείριση προσωπικού
Copyright | 2007-2017